Electronic records and deficiencies-who would have thought it many years ago! Have you ever heard the term can’t teach an old dog new tricks? Well, I am sure we all have a few doctors that we love, but have been a doctor for so long that they will not come off of their old ways. Trying to get them to sign a…

Some things are out of our control. Of course no one wants to anticipate system or network failure. However, it’s a reality that we need to continuously and cautiously plan for. Last year Hurricane Sandy crippled the northeastern seaboard. Leaving many hospitals to deal with major flooding, electrical outages and failing…

First a little background....I work at a facility that has a different front end documentation system, and has recently purchased and is in the process of implementing Paragon financials.  Most times when you have two different products you start producing a  "Things that did not work how you thought they would” list.  But I've come to the…

Four years ago we went live with McKesson and with us all being new to this whole electronic system we didn’t know what to expect as far as scanners go. McKesson recommended a big Fujitsu scanner and some smaller desk top ones for indexing. We purchased a big Fujitsu scanner and another department gave us…

Many prospects have been recently asking about what their return on investment will be, should they decide to purchase Express Connect, our interface engine.  It’s a great question, and in all honestly one I would…