The healthcare industry has seen many changes in the management of patient information.  Electronic documentation is progressively replacing paper; handwritten orders are being replaced with computerized provider order entry.  Use of health information technology (HIT) that once was optional has now become essential to streamline care, access up-to-date evidence-based care recommendations, make patient data more accessible through…

Are You Ready for a Meaningful Use Audit?…

As most of you already know, the new CMS 2-night stay on Admission rule is in effect today that will directly affect your Medicare payments.  We wanted to know how you were dealing with this new requirement from both a reporting and workflow perspective.  I'm sure a number of hospitals may be…

Being that they're a close partner of McKesson, we wanted to do our best to get the word out about the upcoming FormFast user group meeting.  It's not every day that vendors take the time to interact with their current customer base to maximize the products they're using.  With over 800 hospital clients, you can imagine how large…

So, you’ve been thinking about getting into consulting for a while. You have one or two areas of expertise that you have spent years in, and you’ve proven you have unique skill sets and experiences. You’ve been through enough go-lives, upgrades, migrations, optimizations, and found and corrected enough flaws in the system…

Just over a year ago, we announced Better Health 2020™, McKesson’s view of the challenges and changes our customers and the industry will face throughout this decade as health reform continues. To address those challenges, we’ve focused on delivering on our current commitments while adding new solutions and capabilities that support population…

I'm begging you, please, don't be that guy.  You're go-live is completed and now, four months later, you're losing money and you're blaming the software.  I've been through implementations before and seen all of the moving parts--there's more to it.  So let's suspend time for a second, throw out all your preconceived notions regarding what happened and ask this one question.

If it wasn't the…

The other day we sent out emails to a number of McKesson hospital users inviting them to check out the network.  It turns out, this generated a response from an organization (not McKesson) that was looking to further clarify who we are as a network to both current and potential members.  While our quick growth…

So you've joined McKesson Social and are wondering, what happens next?  The journey has just begun.  While I want to welcome you to the network, it's more important to say that without you, this tool means nothing.  We originally created it to provide easy avenues for McKesson Users to interact with one another to share experiences and best…

I've written a lot in the past about how crazy it drives me when things go wrong with a hospital's McKesson system and they blame it on the code.  While no software is perfect, I can tell you that after years troubleshooting issues from over 20 hospitals and then even more years doing the same for facilities, most problems go back to users.  We're…

I don't have all the answers when it comes to the large topic of healthcare costs, but I want to make a few things clear that are relatively straight forward that I know for a fact to be true.  In a former life, I spent time working with hospital revenue cycle products at a number of facilities.  Here are two simple facts...…

Have you always wanted to blog on your Epic experiences and never had a great venue?  Create a post on McKesson Social and you'll immediately have a huge audience! 

There's never pressure to continue but you get all the…