Just over a year ago, we announced Better Health 2020™, McKesson’s view of the challenges and changes our customers and the industry will face throughout this decade as health reform continues. To address those challenges, we’ve focused on delivering on our current commitments while adding new solutions and capabilities that support population…

I'm begging you, please, don't be that guy.  You're go-live is completed and now, four months later, you're losing money and you're blaming the software.  I've been through implementations before and seen all of the moving parts--there's more to it.  So let's suspend time for a second, throw out all your preconceived notions regarding what happened and ask this one question.

If it wasn't the…