Lewistown Hospital Implements Summit Healthcare’s Downtime Reporting System

[Alexandra Casey]

Lewistown Hospital, a leading community healthcare organization, located in Central Pennsylvania, recently decided to implement the Summit Downtime Reporting System (DRS) to help assure business continuity in the event of a HCIS system or network downtime. The 123 bed facility serves approximately 80,000 patients yearly, with a mission to provide personal, high-quality and economical healthcare.

After a proof of concept of the Summit DRS technology, Lewistown quickly signed off and moved into implementation mode throughout the organization. With a new HCIS platform, they also recognized the importance of having a secure and reliable business continuity solution as part of their overall strategy to ensure patient safety and a continuum of quality care. The choice of the Summit Downtime Reporting System was a perfect fit for Lewistown. Summit’s mission to provide a secure, reliable, and economical business continuity product very much mirrored their own goals and visions.

In September, Lewistown went live with the Summit Downtime Reporting System (DRS) throughout the organization.  Eleven downtime stations have been set up throughout the hospital and they currently run 5 different types of patient organized reports. These reports are run from their HCIS to the DRS server hourly. Reports are generally focused around patient chart data and support inpatient units, same day surgery and the emergency department. With an average hourly distribution of 47 reports delivered to the workstations this amounts to an average of 12,408 reports generated on a daily basis.

“The importance of business continuity is becoming critical across the healthcare industry as there becomes an even greater dependence on electronic health records.  The Summit Downtime Reporting System became an easy choice as it was not only a secure solution but turn-key and a flexible strategy for Lewistown Hospital. The Summit Healthcare team was responsive, timely and knowledgeable as we worked to meet our September 2013 go live,” said Ron Cowan, VP of Information Management/CIO.

The Summit DRS technology supports business continuity strategies by providing both clinical and non-clinical users with a snapshot of key information regardless of whether the downtime is planned, unplanned or even the result of a natural disaster. Report generation and data capture tools provide the snapshots of critical data, while sophisticated data encryption and secure delivery tools protect information and give healthcare providers access to content. The Summit Downtime Reporting technology can support all HCIS platforms and any situation where the network is down.

“Summit Healthcare is pleased to assist Lewistown Hospital with their business continuity strategy with the implementation of the Summit Downtime Reporting System. We look forward to continuing to provide dependable technology platforms to our customer base,” said Ted Rossi, CEO of Summit Healthcare. “With the recent surge of electronic data, addressing downtime and being prepared for both the expected and the unexpected is imperative to deliver quality and safe patient care.”

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